Please read these Terms of Service ("Terms") carefully before using the website at northspirefinance.com or engaging any services provided by Northspire Finance, a division of Northspire Global Group LLC ("Northspire Finance," "we," "us," or "our").
By accessing our website or engaging our services, you ("Client" or "you") agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Northspire Finance provides virtual bookkeeping, accounting, payroll processing, tax support, GST/HST filing, business registration assistance, Virtual CFO advisory, internal audit and risk management, and business advisory services for Canadian small and medium-sized businesses.
The specific scope of services for each engagement is defined in a separate Service Agreement or engagement letter signed by both parties. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement governs.
Our professional services commence only upon execution of a written Service Agreement and receipt of any applicable onboarding fee or retainer. Submitting a contact form or requesting a free consultation does not constitute an engagement or create a client relationship.
You agree to:
Delays caused by late or incomplete information from you may result in additional fees or adjusted delivery timelines, for which we are not responsible.
Monthly subscription plans (Basic, Advanced, CFO Plus, Enterprise) are billed on a recurring monthly basis. Fees are due at the beginning of each billing cycle. All prices are in Canadian dollars (CAD) and are subject to applicable GST/HST.
One-time and project-based services are quoted and invoiced separately. A deposit may be required before work commences.
Invoices not paid within 15 days of the due date may be subject to a late fee of 1.5% per month (18% per annum) on the outstanding balance. We reserve the right to suspend or terminate services for accounts with outstanding balances.
We reserve the right to adjust our fees with 30 days' written notice. Continued use of our services after the notice period constitutes acceptance of the updated fees.
Monthly plans are month-to-month with no long-term commitment. Either party may cancel with 30 days' written notice. Fees for the current billing period are non-refundable upon cancellation.
We reserve the right to terminate the engagement immediately if:
Upon termination, we will provide you with copies of any work product completed up to the date of termination. You remain responsible for all fees for services rendered up to the termination date.
We treat all financial information, business data and personal information you share with us as strictly confidential. We will not disclose your information to third parties except as described in our Privacy Policy or as required by law.
Northspire Finance provides bookkeeping, payroll, tax support and advisory services. We are not a licensed public accounting firm and do not provide audit opinions, legal advice, or investment advice.
To the fullest extent permitted by applicable law, our total liability to you for any claim arising out of or relating to our services shall not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.
We are not liable for:
We do not guarantee specific financial outcomes, tax savings, audit results, or business results from our advisory services. All recommendations and projections are based on information available at the time and involve inherent uncertainty.
All content on northspirefinance.com, including text, graphics, logos, templates and software, is the property of Northspire Finance or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute or create derivative works from our website content without our prior written consent.
Work product we create specifically for you (financial statements, reports, filings) belongs to you upon full payment of all fees.
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of British Columbia.
We encourage you to contact us first to resolve any concern or dispute informally. If a dispute cannot be resolved within 30 days of written notice, both parties agree to attempt mediation before pursuing formal legal proceedings.
You agree to use our website only for lawful purposes. You must not attempt to gain unauthorized access to any part of our website or related systems. We reserve the right to restrict access to our website at any time without notice.
We may update these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms. For active clients, material changes will be communicated by email with 30 days' notice.
Northspire Finance — a division of Northspire Global Group LLC
Email: support@northspirefinance.com
Phone: +1 (604) 314-6271
Hours: Monday–Friday, 8:30 AM – 4:30 PM PT